FAQ

How do I make a purchase? Browse our store, select your desired product, click "Add to Cart" or "Buy Now," and complete your payment through our secure checkout.

Do you have a physical store? No. We sell exclusively online to offer the best prices and global reach.

Do you ship to my country? Yes. We ship internationally to most locations. Available shipping options will appear at checkout based on your delivery address.

How long does delivery take? Processing takes 1 to 3 business days. Estimated delivery is between 5 and 12 business days depending on the destination. You will receive a tracking code via email once dispatched.

What are the available payment methods? We accept credit/debit cards (Visa, Mastercard, Amex), PayPal, and Shop Pay. Apple Pay and Google Pay are also available on supported devices.

Can I pay on delivery? Currently, we do not offer Cash on Delivery (COD). All payments are processed securely online.

Can I change my order or delivery address? We can only edit or cancel an order before it has been processed. If you need to update info, contact safestoresupplies@outlook.com immediately. Once dispatched, no modifications can be made.

Where do the products come from? We work with fulfillment centers in the US, Europe, and Asia. We ship from the warehouse that ensures the fastest delivery based on your location.

I only received part of my order. Is this normal? Yes. If your order includes items from different warehouses, they may arrive in separate packages. You will receive individual tracking codes for each.

What is the return policy? You have 7 days for returns due to change of mind and 30 days for manufacturing defects. Items must be unused and in original packaging. Contact safestoresupplies@outlook.com to start the process.

What if my delivery is delayed? Check your tracking status first. If the estimated window has passed, please contact our support team, and we will open an investigation with the carrier.